I NEED TO CHANGE SOMETHING ON MY ORDER. HOW CAN I DO THAT?
Email us at email@example.com to let us know what you’d like to change. We try to process orders within 1-5 business days, so let us know within 24 hours if possible!
I JUST PLACED MY ORDER. CAN I ADD ANOTHER ITEM TO IT?
Yeah! Go ahead and place an additional order for your next item and let us know. We’ll waive the shipping on the additional order if it was placed within 24 hours of the original order and ship everything together for ya.
I’M UNSURE ABOUT A SIZE OR I HAVE A FIT QUESTION. HOW DO I FIND THIS INFORMATION?
All of our products have sizing charts located in a tab on the right hand side of your browser. If you have specific measurement or fit questions, shoot us an email to firstname.lastname@example.org.
SOMETHING IS OUT OF STOCK THAT I REALLLLLY WANTED! WHAT CAN I DO?
Shoot us an email and let us know what size and item you’re looking for. We’ll give you an estimate of if/when it’ll be in stock again. :)
DO YOU SHIP INTERNATIONALLY?
Why yes we do! You’ll have that option at checkout! :)
WHEN WILL MY ORDER SHIP?
- We try to ship everything as quickly as possible, we want you to have your gear just as quick as you do! We shoot to ship within 1-4 business days but within 10 business days at max. We ship via USPS and most domestic packages arrive within 2-5 days. (Please allow an additional day or two during the COVID pandemic, just to be safe.)
- If you're trying to meet a deadline, go ahead and give us an email at email@example.com before ordering to make sure we can accommodate you and your desired date.
- If you ordered a pre-order item, the remaining items in your order will ship when the pre-order item is available. If you’d like your items to ship before, please place two separate orders to have them shipped separately.
- Also note, that we will not ship on holidays or weekends.
WHERE IS MY ORDER CONFIRMATION?
As soon as your order ships, you will receive an email confirmation to the email address you entered on your order. You will be emailed when the package is shipped, received and if there are any delays in shipping. If for some reason you did not receive an email, please check your spam folder and add firstname.lastname@example.org to your address list. If it’s still not there, shoot us an email!
WILL IT SHRINK?
Almost all of our styles are 100% cotton or a poly/cotton blend and pre-laundered for reduced shrinkage. With that, items thrown in the dryer tend to shrink a little bit more. To prevent shrinkage, we recommend washing inside out and hang drying to prevent additional shrinkage. Plus, it keeps the print looking awesome!
We get it, we like our privacy too. We won’t ever sell your information. We appreciate our Wayward & Wild family, and we definitely wouldn’t want to risk that.
I WANT YOUR LINE IN MY STORE, DO YOU GUYS SELL WHOLESALE?
We do! Go ahead and shoot us an email at email@example.com!
I THINK YOUR BRAND IS RAD, HOW DO I GET MORE INVOLVED?
Hey thanks! Stay active with us on social media! Give us a tag and use our hashtag #waywardandwild whenever you purchase any of our gear. We love seeing it in the wild, and love to share and repost to our following.
2020 Holiday Shipping Info:
***We can only guarantee arrival on or before Christmas for orders made on or before December 14th. For orders made past 12/15, shoot us an email -firstname.lastname@example.org - before purchasing. (If you're in the Portland Metro area, we can *probably* still get it to you.) If you are outside of Oregon, we will promptly let you know depending on where we are shipping***